Overview.

This website is operated by DigiKind Ltd, owned by Kathy Kyle. When we refer to "we," "us," or "our," we mean Kathy Kyle. By using this site and purchasing from us, you agree to these terms and conditions, including any additional policies we may reference.

By accessing or using this website, you agree to be bound by these terms. If you don’t agree to all the terms, please do not use our site. If these terms are considered an offer, acceptance is limited to them.

Any new features or tools added to the store will also follow these terms. We may update or change these terms at any time by posting updates here. You are responsible for checking this page for changes. Continued use of the website after changes means you accept them.

Our store is hosted on Squarespace, which provides the platform for our online store.

SECTION 1 - ONLINE STORE TERMS
By agreeing to these terms, you confirm that you are at least the legal age in your area, or that you have permission for any minors you’re responsible for to use the site.

You agree not to use our products for illegal or unauthorized purposes, and not to violate any laws, including copyright laws.

You must not upload harmful software, viruses, or code. Violating these terms will result in immediate termination of your access to the service.

SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone, for any reason, at any time.
You understand that your data (excluding credit card information) may be transferred unencrypted across networks and adapted to fit technical requirements. Credit card information is always encrypted during transfer.

You agree not to copy, sell, or exploit any part of our service or access to our site without written permission from us.

The section headings are just for convenience and don’t affect these terms.

SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION
We’re not responsible if the information on this site isn’t accurate, complete, or up-to-date. The material here is for general information and should not be relied upon alone when making decisions. Always consult other sources for more accurate or current information. Using the material on this site is at your own risk.

Our site may include historical information, which is for reference only and not current. We can change or update the site’s content at any time, but we are not obligated to update it regularly. You are responsible for checking for any updates or changes.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products can change at any time without notice.
We can also modify or stop offering the Service (or any part of it) at any time, without notice.

We are not responsible for any changes in price, service modifications, suspensions, or discontinuations.

SECTION 5 - PRODUCTS OR SERVICES
Some products or services may only be available online through our website. These may have limited quantities and can only be returned or exchanged according to our Return Policy.

We’ve made every effort to display our products’ colors and images accurately, but we can’t guarantee they’ll match what you see on your screen.

We may limit sales of products or services to specific people, regions, or jurisdictions, at our discretion. We can also limit the quantities of any products or services we offer. Product descriptions and prices can change without notice. We can stop offering any product at any time. Any offer for products or services is void where prohibited.

We do not guarantee that the products, services, or information you purchase will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place. We may limit or cancel orders based on quantity, customer account, payment method, or billing/shipping address. If we make changes or cancel an order, we will try to contact you using the email or phone number provided.

You agree to provide accurate and up-to-date purchase and account information when making purchases. You also agree to promptly update your account information, including email, credit card details, and expiration dates, so we can process your orders and contact you if needed.

For more details, please refer to our Returns Policy.

SECTION 7 - OPTIONAL TOOLS
We may provide access to third-party tools that we don’t control or monitor.

You understand and agree that we offer these tools "as is" and without any guarantees or endorsements. We are not responsible for any issues that arise from your use of these tools.

Using any third-party tools is entirely at your own risk. Make sure you are familiar with and agree to the terms set by the third-party provider.

In the future, we may offer new services or features (including new tools), and these will also be subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS
Our website may include content, products, or services from third parties.

Links to third-party websites are not controlled by us, and we are not responsible for their content or accuracy. We do not guarantee or accept responsibility for third-party materials or websites.

We are not liable for any damages or issues related to purchases or use of goods and services from third-party websites. Before engaging with any third-party, carefully review their policies.

If you have complaints or concerns about third-party products, please contact the third-party directly.

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

We are not required to respond to comments. We take no responsibility and assume no liability for any comments posted by you or any third-party.

SECTION 10 - PERSONAL INFORMATION
Your submission of personal information through our store is governed by our Privacy Policy. Please review our Privacy Policy for more details.

SECTION 11 - ERRORS, INACCURACIES, AND OMISSIONS
Occasionally, there may be errors, inaccuracies, or omissions on our site or in our services, such as in product descriptions, pricing, promotions, offers, shipping charges, or availability. We reserve the right to correct these errors, update information, or cancel orders if any details are inaccurate, without prior notice (even after you’ve placed an order).

We are not obligated to update or amend any information, except as required by law. Dates showing when the information was last updated should not be interpreted as indicating that all information has been modified or updated.

SECTION 12 - PROHIBITED USES
In addition to the other restrictions in these Terms of Service, you are prohibited from using the site or its content for the following purposes:

• For any illegal activity or to encourage others to engage in illegal activities.

• To violate any local, state, national, or international laws or regulations.

• To infringe on or violate our or others' intellectual property rights.

• To harass, insult, harm, defame, or discriminate against others based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability.

• To submit false or misleading information.

• To upload or transmit viruses or malicious code that may disrupt the Service or related websites.

• To collect or track others' personal information.

• To engage in spam, phishing, or scraping.

• For any immoral or obscene purposes.

• To bypass or interfere with the security features of the Service or any website.

We reserve the right to terminate your use of the Service or website if you violate any of these prohibited uses.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We don’t guarantee that our service will always be available, timely, secure, or error-free.

We don’t guarantee that the results from using our service will be accurate or reliable.

We may remove or stop offering the service at any time, without notice to you.

You use the service at your own risk. The service and all products are provided "as is" and "as available," without any guarantees or warranties, either express or implied.

We are not liable for any injury, loss, or damages (including lost profits, data, or replacement costs) arising from your use of the service, products, or any content, even if we were informed of the possibility of such damages. In some jurisdictions, our liability may be limited by law.

SECTION 14 - INDEMNIFICATION
You agree to protect and hold Kathy Kyle and our team (including affiliates, partners, employees, etc.) harmless from any claims or demands made by third parties due to your breach of these Terms of Service or violation of any laws or third-party rights.

SECTION 15 - SEVERABILITY
If any part of these Terms is found to be unlawful or unenforceable, that part will be removed, but the rest of the Terms will remain in effect.

SECTION 16 - TERMINATION
Any obligations or liabilities that occurred before the termination will still apply after the agreement ends.

These Terms are effective until either you or we decide to end them. You can end these Terms anytime by telling us you no longer want to use our Services, or by stopping your use of our site.

If we believe you haven’t followed these Terms, we can terminate the agreement without notice, and you will still be responsible for any amounts owed up to the termination date. We may also deny you access to our Services.

SECTION 17 - ENTIRE AGREEMENT
If we don’t enforce any part of these Terms, it doesn’t mean we’ve waived our right to do so in the future.

These Terms, along with any other policies or rules on the site, form the complete agreement between you and us and replace any previous agreements or communications (written or spoken).

Any unclear parts of these Terms will not be interpreted against us.

SECTION 18 - GOVERNING LAW
These Terms and any related agreements are governed by the laws of the United Kingdom.

SECTION 19 - CHANGES TO TERMS OF SERVICE
You can view the latest version of these Terms at any time on this page.

We can update, change, or replace any part of these Terms at our discretion by posting updates on our website. It’s your responsibility to check for changes. By continuing to use our website or Services after changes are posted, you accept those changes.

SECTION 20 - CONTACT INFORMATION
If you have questions about these Terms, please email us at hello@kathykyle.com.

Returns Policy

• 30-day Return Window: You can return items within 30 days of your purchase. After 30 days, we can’t offer refunds or exchanges.

• Return Eligibility: Items must be unused, in original condition, and in their original packaging.

• Non-returnable Goods: Some items are not eligible for return.

• Order Cancellation: You can cancel your order within seven days of purchase or receiving your goods (whichever is longer). You'll receive a full refund if you cancel. Contact us by email to arrange this. For bespoke orders, we cannot cancel or refund once your order is placed. We require a 50% deposit for bespoke orders at the time of request, with the final payment due once the art is completed.

• Return Shipping Costs: If your goods have been dispatched, you are responsible for the return shipping costs. Only the cost of the original item will be refunded.

Exchange Policy

• Exchanges: We work hard to ensure our product images and descriptions are accurate, but there may be slight color variations. If you'd like to exchange an item, please contact us to discuss it.

Refunds

• Refund Process: Once we receive and inspect your return, we'll notify you by email. If approved, your refund will be processed and applied to your original payment method.

• Late or Missing Refunds: If you haven’t received your refund yet, check your bank account, contact your credit card company or bank (it may take time to process), and if needed, contact us at hello@kathykyle.com.

• Sale Items: Only regular-priced items can be refunded. Sale items are non-refundable.

Gifts

• Gift Returns: If an item was marked as a gift when purchased and shipped directly to you, you'll receive a gift credit for the value of the return. If the gift wasn’t marked as such, the refund will be sent to the gift giver.

Shipping

• Return Shipping: You are responsible for the return shipping costs. Shipping costs are non-refundable. If you receive a refund, return shipping will be deducted from your refund.

• Return Time: Shipping times may vary depending on your location.

• Trackable Shipping: We recommend using a trackable shipping service or purchasing shipping insurance, as we can’t guarantee receipt of your returned item.